Scheduling Policy

To ensure your preferred appointment time, it is recommended you schedule your next appointment with as much advance notice as possible or at the conclusion of your last appointment. Our professional staff allocates time especially for each patient, therefore, a credit card is requested to guarantee these appointments. All office appointments are subject to availability. All service and product prices are subject to change without notice. We reserve the right to refuse service to anyone. Credit cards are required to reserve all appointments, including those using gift cards. We accept Visa, Mastercard, Discover and American Express.

As a courtesy, you will receive a confirmation of your appointment prior to your arrival. Should the need arise to cancel or reschedule appointments, a 24-hour advance notice is required. A 48-hour advance notice is required for any packages and multiple treatments lasting 1.5 hours or more. Insufficient notice to cancel or reschedule appointments are subject to charges of $75. All no show service appointments will be charged the full value of the service. BOTOX and Filler no show appointments will be charged $100. Surgical Consult patients are required to give cancellation or reschedule notification no later than noon the business day prior to their appointment. If surgical consultations fail to notify us and are a no call no show on the day of their appointment they will be charged a missed consultation fee.

Payments are accepted in the form of Cash, most Major Credit Cards and WFPS gift cards This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices are subject to change without notice. Redemption of this card is subject to certain restrictions and expirations. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and WFPS is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to office credit, minus any portion used. There will be a $50.00 fee each time a check is returned as well as any incurred charges for collection of payment owed. Gratuities are not included in the value of the services and are at the discretion of the guest.

We ask that you arrive 10 minutes prior to your scheduled appointment time. This allows time for you to update any paperwork, wash your face and prepare for your appointment. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other patients, service time will not be extended for delayed arrivals, and the full price of your service will be charged.

We require patients exhibiting ANY symptoms of illness to reschedule their appointment. Children under 10 are not allowed to accompany patients to their appointments.